Knowledgebase


Portal Home > Knowledgebase > Pre-Sales

Articles

 Do you allow____?

Please check our terms of service and our acceptable use policy for more information on what is allowed, if you are unsure if it is allowed please contact us before ordering.

 Do you count incoming traffic?

No, We only count outgoing traffic, Incoming traffic is free and unmetered.

 Do you have a looking glass?

Yes. http://lg.nl.seedvps.com

 Do you have a network status page?

Yes http://status.seedvps.com

 Do you have a speedtest file?

Yes.Test files: 25MB 50MB 100MB 1000MB 10000MB

 Do you offer DDoS proection?

Yes, we can provide DDOS Protection for upto 20Gbps dirty scrubbing. Please contact us for pricing.

 Do you offer cPanel/WHM license?

Yes, You can select the cPanel/WHM license addon when ordering.  We offer free-installation service within 24 hours.

 Do you offer discount on prepaid plans?

Yes, We offer 5% when choosing Quarterly billing cycle, 10% when choosing Semi-Annually, And 15% When choosing Annually billing cycle.

 How long after payment will I receive my VPS?

You will receive your VPS details instantly after payment.  (Some credit card orders are selected for manual processing in order to prevent fraud and protect our network.)

 How many IP's can I have?

You can have up to 4 IP's without justification. If you require more we can provide up to 16 IP's per VPS with justification.

 Is the uplink shared?

The uplink (2x 10Gbps) is shared amongst all clients. We guarantee 1Gbps connectivity at all times.

 What counts towards my bandwidth limit?

All outgoing bandwidth from your VPS is counted. Any incoming bandwidth to your VPS is free uncounted and unlimited.

 What do you offer support for?

We are an unmanaged  VPS hosting provider, this means that we do not offer support/assistance in installing custom software.You may contact our support department for the following issues:Network...

 What hardware do you use for your servers?

Our hardware nodes are latest generation 9 HPDL180G9/ HPDL380G9 variants with intel E5 CPU's, DDR4 RAM, Enterprise disks and dual 2x 10Gbps uplinks.

 What is your refund policy?

For your peace of mind, our plans are backed by our 7-days money back guarantee policy. If you wish to cancel your server and you didn't get the chance to use it yet, you will get a full refund. If...

 What payment methods do you accept?

We accept over 80+ INTERNATIONAL payment methods. The following payment methods are accepted: PayPal, Credit/Debit Cards, iDEAL, Sofort Banking, Bank Transfer, Payza, Skrill, Bitcoin, Bitcoin Cash,...

 What virtualization do you use?

We use KVM virtualization.

 When does my bandwidth usage reset?

Bandwidth resets on the 1st of each month.

 Where are your servers hosted?

Our servers are hosted in Databarn datacenter (Amsterdam, The Netherlands)